FAQ
Frequently Asked Questions
Everything you need to know about shopping with DealersDealers.
How long does shipping take?
USA and UK orders typically arrive in 7-15 business days. All orders are processed within 1-3 business days and include tracking.
Is shipping free?
Yes! Free shipping on all USA and UK orders over $50. Orders under $50 have a flat $4.99 shipping fee.
Can I track my order?
Absolutely. Once your order ships, you will receive a tracking number by email. You can also use our Track Order page anytime.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not satisfied, contact us and we will arrange a return and full refund.
What payment methods do you accept?
We accept PayPal, all major credit and debit cards (Visa, Mastercard, Amex) and other secure payment methods at checkout.
Is my payment secure?
Yes. All transactions are encrypted with 256-bit SSL. We never store your card details.
I received a damaged item — what do I do?
Email us at dealersdealers.support@gmail.com with a photo of the damage and your order number. We will send a replacement immediately.
Do you ship internationally?
Yes! We ship worldwide. Primary markets are USA and UK but we deliver to most countries. Check our Shipping Policy for full details.
Still have questions?
Email us at dealersdealers.support@gmail.com — we reply within 24 hours.